Scenario: Informing About a Food Allergy
Conversation : 1
BeginnerBest Practice
Customer: Hi, I have a food allergy. Can I get something without peanuts?
Staff: Of course! We'll make sure it's peanut-free for you.
Customer: Thank you. I’m allergic to peanuts.
Staff: No problem. We take allergies very seriously here.
Customer: I really appreciate that. Thanks again!
Examples
1: allergy
Meaning: A medical condition where the body reacts negatively to certain foods.
Sentences Using allergy for better understanding
1 .I have a peanut allergy.
2 .Do you have any gluten-free options for people with allergies?
3 .She’s allergic to shellfish, so she avoids seafood.
2: peanut
Meaning: A type of nut that can cause allergic reactions in some people.
Sentences Using peanut for better understanding
1 .This dish contains peanuts.
2 .I’m allergic to peanuts, so I can't have it.
3 .The recipe uses peanut butter for flavor.
Conversation : 2
IntermediateBest Practice
Customer: I have a severe nut allergy. Could you check if any dish has nuts?
Staff: Sure! I’ll make sure none of the dishes contain any nuts.
Customer: Thank you for being so careful.
Staff: You're welcome! Your safety is our priority.
Customer: I appreciate that a lot, thank you.
Examples
1: severe
Meaning: Very serious or extreme.
Sentences Using severe for better understanding
1 .She has a severe nut allergy.
2 .My allergy is quite severe, so I need to be extra cautious.
3 .He has a severe reaction to dairy products.
2: nut
Meaning: A hard-shelled fruit that can cause allergic reactions.
Sentences Using nut for better understanding
1 .Does this dish contain nuts?
2 .I'm allergic to all kinds of nuts.
3 .He can’t eat anything with nuts in it.
Conversation : 3
ProBest Practice
Customer: I need to inform you that I have a food allergy to shellfish. Can you ensure my meal is free of it?
Staff: Of course. We take allergies very seriously and will ensure your meal is shellfish-free.
Customer: That’s reassuring. Could you also double-check for cross-contamination?
Staff: Absolutely. We’ll take all necessary precautions to avoid any cross-contamination.
Customer: Thank you so much for your attention to detail. I really appreciate it!
Examples
1: cross-contamination
Meaning: The transfer of allergens from one food item to another.
Sentences Using cross-contamination for better understanding
1 .We ensure there’s no cross-contamination in the kitchen.
2 .It’s important to avoid cross-contamination when preparing meals for people with allergies.
3 .The chef checked for cross-contamination before preparing the meal.
2: precaution
Meaning: A measure taken in advance to prevent something dangerous.
Sentences Using precaution for better understanding
1 .We’ll take precautions to avoid any allergy issues.
2 .He followed every precaution to ensure the food was safe.
3 .The restaurant takes extra precautions with food allergies.